CD/DVD Drive Not Detected

Before Windows can see your Drive, it first has to appear in the Basic Input/Output System (BIOS). When getting error messages from Windows that state the CD or DVD drive is not detected, check to make sure it appears in the BIOS. Here's how:

1. Boot up your PC.

2. At the first logo screen, press F1 repeatedly until you see the BIOS setup screen.

3. Using the left and right arrows to navigate, select Main (usually at the top left).

4. The CD or DVD Drive name should be listed next to Primary Slave, Secondary Slave or Secondary Master.

5. Navigate to Exit and exit without saving changes.

If it is listed in the BIOS but the CD/DVD Drive no longer functions, then a ribbon cable could have come loose. If that is not the case either, try uninstalling the device in Device Manager. Here's how:

1. Go to Start>> Control Panel>> System>> Hardware tab>> Device Manager button.

2. In Device Manager, locate and expand the entry titled "DVD/CD-ROM drives".

3. Right click the appropriate drive and select "Uninstall" from the resulting menu.

4. When prompted, confirm that you would like to remove the selected device.

5. At the "Action" menu, select "Scan for hardware changes".

6. Click out of the Device Manager and the Control Panel.

If none of the above has worked, it is likely that your CD or DVD Drive no longer functions. Replace the drive with a compatible drive. See your manufactures web site for details.